Personal Information is information or an opinion that identifies the User. Examples of Personal Information the Company collects include but are not limited to: names, addresses, email addresses, phone numbers, driver Information, etc.
This Personal Information is obtained by filling out an online form at the time of purchase of ROYAL TELEMATIC SOLUTIONS tracking services. The Company collects the User’s Personal Information for the primary purpose of providing services to the Users. When the User downloads the mobile applications or logs onto the website / web app / mobile app, the Company may receive Information about your location and your mobile device, including a unique identifier for the Users device.
Sensitive Information is Information or opinions about such things as a User's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive Information will be used by the Company:
1. For the primary purpose for which it was obtained
2. For a secondary purpose that is directly related to the primary purpose
3. With User consent; or where required or authorised by law.
The Company collects the following personal data from the Users . User name and Secondary user name . Contact numbers . Email Id . Vehicle Information . Driver information (if any),their duty and shift timings . Driver License and Photo . Address/es . Latitude and Longitude Coordinates . Credit Card/Debit Card Details (for renewal via payment gateway) . Any or other such information that will be required by the Company The Company shall collect information from the User once the User fills out a form, Opens a Support Ticket or enters information on the Company site.
The Company uses the information collected to operate, improve and personalize the product and services offered and to provide the service(s) the User has requested or authorized. The Company also may use the information to communicate with the user, for example, informing the User when a subscription is ending, letting the User know when security updates are available or letting the User know when to take action to keep their account active. The Company shall use the information collected from the User when they register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website / web app / mobile app, or use certain other site features to allow the Company to better service when responding to the User service requests.
The Company is committed to protecting the security of your Personal
information. The Company uses a variety of security technologies and
procedures to help protect the User's Personal information from unauthorized
access, use, or disclosure.
For example, the Personal Information the User provides on computer servers
with limited access that are located in controlled facilities. Additionally, when the
Company transmits Sensitive Personal Information (such as a credit card number
or password) over the Internet, the Company helps protect it through the use of
encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect the User accounts and Personal Information,
it is the responsibility of the User to ensure that the password is confidential. The
User should not share it. If the User is sharing a computer, he/she should always
log out before leaving a site or service to protect access to their information from
The Users Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When the Personal Information is no longer needed for the purpose for which it was obtained, the Company will take reasonable steps to destroy or permanently de-identify the Users Personal Information. However, most of the Personal Information is or will be stored in the User files which will be kept by us for a minimum of 7 years. The Company may further retain the Users Personal Information for a variety of reasons, such as to comply with the Company’s legal obligations, resolve disputes, enforce agreements, and as long as necessary to provide services.
The Company does not sell, trade, or otherwise transfer to outside parties the Users Personal Identifiable Information.
The Company does not include or offer third-party products or services on our website / web app / mobile app.
The Company may occasionally update this privacy statement. When we do, the Company will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, the Company will notify the User either by placing a prominent notice on the home page of their website / web app / mobile app or by directly sending the User a notification. The Company encourages the User to periodically review this privacy statement to stay informed about how the Company is helping to protect the Users Personal information as collected.