Royal understands that your privacy is important to you and that you care about how your personal data is used. We
respect and value the privacy of everyone who visits this website, (“Our Site”) and will only collect and use personal
data in ways that are described here, and in a way that is consistent with our obligations and your rights under the
law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is
deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must
stop using Our Site immediately.
In this Policy the following terms shall have the following meanings:
1. “Account” — means an account required to access and/or use certain areas and features of Our Site.
2. “Cookie” — means a small text file placed on your computer or device by Our Site when you visit
certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used
by Our Site are set out in Part 14, below.
3. “Cookie Law” — means the relevant parts of the Privacy and Electronic Communications (EC
Directive) Regulations 2003.
Our Site is owned and operated by Royal Telematic Solutions a company registered in India.
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal
data (please also see Part 14 on our use of Cookies and similar technologies and our Cookie Policy:
1.Name
2.Business Address
3.Email address
4.Telephone number
5.Business name
6.Job title
7.Profession
8.Information about your preferences and interests
9.IP address
10.Web browser type and version
11.Operating system
12.A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to
Third Parties (including Act-On Software and Google Analytics) whose content appears on Our Site may use
third-party Cookies. Please refer to Part 14 for more information on controlling cookies. Please note that we do
not control the activities of such third parties, nor the data that they collect and use themselves, and we advise
you to check the privacy policies of any such third parties.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for 12 months or in the case of data obtained via Google Analytics 50 months.
We may share your personal data with other companies in our group which includes our holding company and
its subsidiaries.
We may sometimes contract with the following third parties to supply certain products and/or services. These
may include payment processing, delivery, and marketing. In some cases, those third parties may require
access to some or all of your personal data that we hold.
Qualtrics if Royal run a survey
Act-On and Salesforce for Marketing.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that
your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the
third party’s obligations under the law, as described above in Part 9.
In some limited circumstances, we may be legally required to share certain personal data, which might include
yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the CAN I
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data. You may restrict our use of Cookies. For more information, see Part 14
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are
those placed directly by us and are used only by us (they are Act-On Software cookies plus our own). We use
Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and/or
services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and
personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party
Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on
Our Site for collecting personal data and other information you choose to provide to us (through forms) and for
tracking the pages you visit to understand your interests. For more details, please refer to the table below.
These Cookies are not integral to the functioning of Our My Site and your use and experience of Our Site will
not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be requested to provide your consent to set
those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best
possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies;
however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly
necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these
Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing
your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if
you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used
to collect and analyse anonymous usage information, enabling us] to better understand how Our Site is used
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have
to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or
your safe use of Our My Site, it does enable us to continually improve Our Site, making it a better and more
useful experience for you.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult
the help and guidance provided by the developer of your internet browser and manufacturer of your computer
or device if you are unsure about adjusting your privacy settings.
To contact us about anything to do with your personal data and data protection, including to make a subject
access request, please use the following details (for the attention of Data Information Security & Risk
Manager
Email address: support@royaltelematics.com
Telephone number: 9597017097
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes,
or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of
the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this
page regularly to keep up-to-date.